Privacy Policy

Introduction

At Tereithos, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This privacy policy explains our practices in accordance with Belgian data protection laws and the General Data Protection Regulation (GDPR).

We understand that trust is earned through clear communication and responsible handling of your information. This policy outlines exactly what data we collect, why we need it, and how we protect it.

Data We Collect

We collect information that helps us provide better investment education and support your learning journey. Here's what we gather and why:

Information You Provide Directly

• Contact details when you register for our programs or reach out to us
• Educational background and investment experience level for program customization
• Learning preferences and goals to tailor your educational experience
• Communication preferences for newsletters and course updates
• Payment information for course enrollment (processed securely through encrypted systems)

Automatically Collected Information

• Website usage data to improve our platform and user experience
• Device information and browser type for technical optimization
• Learning progress and course completion data to track your educational journey
• Session recordings for quality assurance purposes (with your consent)

How We Use Your Information

Your data serves specific purposes that directly benefit your learning experience and help us improve our services:

• Delivering personalized investment education programs tailored to your skill level
• Sending course materials, updates, and educational resources
• Providing technical support and answering your questions
• Improving our curriculum based on learning outcomes and feedback
• Ensuring compliance with financial education regulations in Belgium
• Preventing fraud and maintaining platform security

We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or when required by law.

Data Sharing and Third Parties

We work with carefully selected partners to deliver our educational services. Here's how your information may be shared:

Educational Partners

We collaborate with certified financial education providers who help deliver specialized course content. These partners access only the information necessary to provide their services and are bound by strict confidentiality agreements.

Technology Providers

Our learning platform relies on cloud hosting services and educational technology tools. These providers process your data under our supervision and according to GDPR requirements.

Legal Requirements

We may disclose information when required by Belgian law, court orders, or regulatory authorities. This includes compliance with financial education oversight bodies and anti-fraud measures.

Your Data Protection Rights

Under Belgian and EU data protection laws, you have significant control over your personal information. Here are your rights and how to exercise them:

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure:

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access controls with multi-factor authentication for our team
• Secure data centers with physical and digital protection measures
• Regular backup procedures with encrypted off-site storage
• Incident response protocols for rapid breach detection and containment

Our security team continuously monitors for threats and updates our protection measures based on the latest cybersecurity developments.

Data Retention

We keep your information only as long as necessary for educational and legal purposes:

Active Learning Data

Course progress, certificates, and learning materials remain accessible throughout your enrollment and for two years after course completion to support continued learning.

Communication Records

Support conversations and educational correspondence are retained for three years to maintain service quality and resolve any issues that may arise.

Legal Compliance

Financial education records may be retained for up to seven years as required by Belgian financial services regulations.

When retention periods expire, we securely delete your information using industry-standard data destruction methods.

International Data Transfers

While Tereithos operates primarily within Belgium and the European Union, some of our technology partners are located in other countries. When international transfers occur:

• We ensure adequate protection through EU Standard Contractual Clauses
• Partners must demonstrate GDPR-equivalent protection measures
• Transfers are limited to operational necessities only
• You can request information about specific transfer arrangements

Cookies and Tracking

Our website uses cookies to enhance your learning experience and improve our services:

Essential Cookies

These enable basic website functionality, user authentication, and course progress tracking. They cannot be disabled without affecting site operation.

Analytics Cookies

Help us understand how visitors use our platform to improve navigation and content. You can opt out of analytics tracking in your account settings.

Preference Cookies

Remember your choices about communication preferences, language settings, and customized learning paths.

You can manage cookie preferences through your browser settings or our cookie preference center.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When significant changes occur:

• We'll notify enrolled students via email at least 30 days before changes take effect
• Updated policies are posted prominently on our website
• We maintain an archive of previous policy versions for reference
• Major changes require your explicit consent before implementation